Registration & Ticketing
We kindly request that attendees who have pre-registered but can no longer attend inform us via hello@bandr.org as soon as possible so that we may offer their spot to other interested attendees.
We seek to welcome as many attendees as possible.
Registration
Methods
Registration is completed digitally through our website, bandr.org. Cash, check, and other forms of registration and payment are not offered at this time.
Required Documentation
Upon entering a Venue, Attendees must present the following physical or digital documentation:
- A valid and paid registration (unless registering at-the-door, if available)
- A valid government-issued ID
- An up-to-date COVID vaccination, or a lab test taken within 3 days before an event.
Lab tests must show the legal name of the attendee, the date of the test, and the lab. At-home tests are not valid for entry.
We seek to ensure the lowest risk and highest level of safety for all our patrons, staff, and vendors. We see a distinction between testing and vaccination requirements; testing requirements attempt to prevent illness from entering a community, whereas vaccination requirements greatly reduce the likelihood of an illness becoming life-threatening, long-term, or permanent. Our events may be indoors and in close quarters where interpersonal contact is prevalent. In this type of environment transmission is likely, therefore we wish to safeguard the well-being of our community by ensuring all attendees have a baseline defense against serious illness.
- Kota, Director of Operations
Entry
Once verified, attendees receive a wristband to confirm their check-in which permits re-entry into the Venue for a given event. A bag search may be required prior to entry into a Venue.
Information Handling
Barks & Rec does not store IDs, lab results, COVID vaccination records, or other sensitive documentation.
Ticket Pools & Availability
Reserved: Patreon
A limited and minority quantity of tickets are reserved for Tier 3 'Howl' Patreon subscribers, whose generous support aids Barks & Rec's professional operating expenses. We cap the quantity of these tickets so that a majority of remaining tickets are available to the public. This ticket pool becomes available before or alongside other pools for a set window of time, and unclaimed tickets from this pool may roll into public offerings.
Public: Pre-registration
Pre-registration is the primary mode of securing your attendance at our events. It is designed to facilitate the efficient planning and successful execution of our events. We strongly recommend participants to pre-register as early as possible, as this is how almost all our available tickets are allocated.
Public: At-the-door registration
We strongly recommend pre-registration to secure your spot.
While we may offer at-the-door registration, it is important to note that this option is highly limited and not guaranteed. The number of at-the-door registrations we can accommodate is primarily determined by a few factors: the total capacity of the venue, pre-registrations, day-of attendance projections, and any returned tickets. On the day of the event, attendees who wish to register at the door will be admitted on a first-come, first-served basis, subject to available capacity. We do not announce quantity of at-the-door tickets ahead of time.
Ticket Policies
We commit funds to our DJs, venue partners, and necessary supplies one week out from an event, at which time we no longer accept refunds. We run thin margins to balance affordability, business sustainability, and fair payment to those we partner with (such as DJs) so they can keep doing what they love without financial burden. We give advance notice of when tickets go up, so everyone has a fair chance of acquiring a ticket. Excess funds are committed to the next event, with the goal of securing enough capital to achieve ever more ambitious events such as higher-capacity Prowls, car shows, skiing and snowboarding, lake cruises, camping, and more.
- Kota, Director of Operations
Transfers
Transfer your ticket to someone else if you are unable to attend the event. You can reassign your ticket by editing the email address.
- Click the user avatar for your microsite account in the top-right corner.
- Select Your tickets in the dropdown menu. The Your tickets tab will display with your ticket details.
- Click the Edit icon [
]. The Edit details panel will open.
- Modify the name of the ticket holder to the assignee's name.
- Change the current email address to the assignee's email address.
- Click Save.
Refunds & Cancellations
We greatly appreciate you letting us know via hello@bandr.org if you can't attend so we may accurately plan event capacity
Refunds may be granted up to 1 week from a given event.
Tickets purchased within a week of an event may be refunded within 24 hours of purchase.
Tickets purchased at-the-door or day-of an event are nonrefundable.
Returned tickets may be offered as part of an additional wave of publicly-available tickets, offered at the door, or withheld depending on capacity projections.
At our discretion, we may offer a one-time refund for requests submitted via hello@bandr.org.
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